Commonly
Asked Questions about our No Bark Collar
How does it work?
The ABS unit has a small microphone designed to respond to the barking sound
of the dog. When the microphone picks-up a bark, the unit releases a spray of
citronella in front of the dog's snout. Through conditioned reflex it
discourages the dog from barking.
What is included in a kit?
Each kit contains: a bark sensing unit, an adjustable strap, one citronella
refill can, two 6 volt alkaline batteries and detailed
instructions.
How many sprays are there in a refill can?
There are approximately 300 sprays in each (85 gm) refill
can.
How many sprays are there in the reservoir?
When the reservoir is full, there are about 30-35 sprays in the
reservoir.
Can all dogs be trained to stop barking?
No, not all dogs can be trained. Some mistreated or badly trained dogs that
have severe behavior problems are often too settled in their ways to respond
positively to any method.
Can the spray be harmful for my dog or family?
The spray solution has been found to be extremely safe. Its ozone friendly
propellant is the same inert product used in asthma pumps for humans. The
citronella essence is a natural essential oil that has been used in many human,
animal and environmental applications for thousands of years. Although it can
cause discomfort in certain individuals with allergies to citronella, it is
considered non-toxic, especially at the very low levels given off by the collar.
Each spray contains less than 10% citronella. If allergies develop a scentless
spray is available.
Can the spray harm my dog's eyes?
It should be noted that the citronella solution is buffered to minimize any
discomfort should it get into the eyes. However, as with any aerosol product,
the spray should not be aimed directly into the eyes. The collar, being worn on
the neck, is directed at the snout. This makes it a safe distance from your
dog's eyes since the spray dissipates very quickly.
Can my pet become accustomed to the spray?
While this is possible, it has only been found to occur in a few cases. When
using positive reinforcement as part of the training, the likelihood of this
happening is less.
How large is the spray collar?
The device weighs 2.14 oz. and is 1.9 x 1.3 x 1.4 inches
Is my dog too small or too large to use the spray collar?
The spray receiver can be used for any breed of dogs that weighs 6 lbs. or
more and is at least 6 months old.
Does this product come with a warranty?
This units come with a one year warranty on parts and labor for any defect
provided the warranty card is completed and returned at the time of
purchase.
Will someone be there to assist me with any questions regarding these
devices?
The Manufacturer's (Premier) Customer Service department is available Monday through Friday 8:00
a.m. to 5:00 p.m. ET toll free 800-933-5595.
NOTE: The Company does not provide behavioral training and highly
recommends the use of a local professional to assist with training needs.
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